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Return on Values Feature: Why Love is the First Leadership Skill You Should Develop

Research shows that love for your employees positively influences perceptions of leadership. […] → Continue Reading Return on Values Feature: Why Love is the First Leadership Skill You Should Develop

Three Pillars of a People-Focused, Results-Driven Culture

Is it possible to be both data-driven and people-focused? The leaders at Service Express, a national data center maintenance firm, believe it is. They explain the three pillars of their results-focused culture in this short video, part of the Return on Values (ROV) research project. How to use this video:  Watch this video with your […] → Continue Reading Three Pillars of a People-Focused, Results-Driven Culture

How to Empower Your People & Save Yourself from Burnout: Coach, Don’t Tell

Prevent burnout and build a team of expert problem solvers by coaching employees rather than giving answers. […] → Continue Reading How to Empower Your People & Save Yourself from Burnout: Coach, Don’t Tell

98%: How One Company Has Mastered Exceptional Customer Service

Exceptional customer service comes from building servant leadership within your company. […] → Continue Reading 98%: How One Company Has Mastered Exceptional Customer Service

Make Your Boss Work for You: How One Company’s Fierce Commitment to Personal, Professional, and Financial Goals Drives Corporate Success

How do you give team members a sense of ownership in the company, so they work harder, perform better, and reach goals? Make it clear how their performance at work directly impacts their personal financial goals. At Service Express, a national firm providing data-center maintenance, senior leaders believe their number one objective is to help […] → Continue Reading Make Your Boss Work for You: How One Company’s Fierce Commitment to Personal, Professional, and Financial Goals Drives Corporate Success