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We’re Speaking the Same Language, but We Still Need a Translator: Three Ways to Get Clear about Values

In business, it is easy to speak the same language and still need a translator. The problem isn’t that the words aren’t understood; it’s that the underlying meaning is missed. My colleague Dr. Richard Boyatzis, from Case Western Reserve University, shares a perfect illustration of this. He tells the story of being in a classroom […] → Continue Reading We’re Speaking the Same Language, but We Still Need a Translator: Three Ways to Get Clear about Values

How to Build a People-Centered Culture from the Ground Up

“We don’t like command and control. Change the way you lead, or we’re leaving.” That was the strong message that CEO Tom Walter of Tasty Catering heard from his company’s high potential team members. “Change to what?” was his response. Over the next few months the Chicago-based catering company created an innovative, team-based culture that […] → Continue Reading How to Build a People-Centered Culture from the Ground Up

Stronger, Better, Faster: How to Build a Resilient Company

“It’s like getting shot out of a cannon every day.” That’s how Amanda Currie, senior vice president with global internet marketing solutions company Amobee (formerly Adconion Direct), describes the challenge of working in the internet industry. The constantly changing nature of the online space requires the persistence and discipline of a professional athlete. And as […] → Continue Reading Stronger, Better, Faster: How to Build a Resilient Company

The Many Benefits of Kindness

Much has been written about achieving work-life balance, but we all know the truth: sometimes life just runs right over the top of work. Family emergencies happen, relationships end, and health concerns hit hard – making it impossible for a person to focus on their work, at least in the short-term. By law companies provide […] → Continue Reading The Many Benefits of Kindness

Leading the Way: How Honesty & Integrity Drive Long-Term Growth

Your reputation is the foundation on which your profits are built. No one knows this more than CEO C. Richard Panico, of the consulting group Integrated Project Management (IPM). IPM’s sterling reputation is the driver for their remarkable, consistent growth. In this short video, part of the Return on Values research project, Panico and his […] → Continue Reading Leading the Way: How Honesty & Integrity Drive Long-Term Growth

Use Your Core Values to Drive Decision Making: Here’s How …

Think about the last time you needed to use a screw-driver to turn a nail. Did the phrase, “lefty loosey, righty tighty” come to mind? Phrases we’ve heard repeated and used in action a dozen times over become ingrained in our brains, so they help guide our actions and shape our decisions. This theory is […] → Continue Reading Use Your Core Values to Drive Decision Making: Here’s How …

Getting Clear about Culture: Four Lessons from Remarkable Companies

A few years ago, our Center conducted a small study to identify the values publicly held by companies on the Fortune 500 list. We found a wide range, and yet also a significant amount of overlap. Frequently cited values included: That’s a great list. It’s an inspiring list. It’s also a long list. It would […] → Continue Reading Getting Clear about Culture: Four Lessons from Remarkable Companies

Stumbling onto the Best Ways to Create Culture

My wife Beverlee and I have been married for nearly three decades; I have to tell you – we got lucky. Through a lot of trial and error and forgiveness, we’ve stumbled onto a way to make our relationship work. No one sat us down, in our early twenties, and said, “Here’s the way to […] → Continue Reading Stumbling onto the Best Ways to Create Culture