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Betting on the Future: Three Keys to Long-Term Growth

Leaders who operate from a strong, values-driven perspective, often take a long-term view of their company. They focus on building strong relationships within an industry or community, knowing these pay off over time. Hear how one CEO plans for the future in this short video. Watch this video with your senior leadership team, then use the […] → Continue Reading Betting on the Future: Three Keys to Long-Term Growth

Three Proven Steps to Building Customer Loyalty

In most businesses, customer loyalty is fundamental to long-term growth. So how do you build strong relationships with customers? CEO Jim Horan of Blue Plate Catering has created a team of experts on this topic. In this short video, they share their top three tips for building customer loyalty. Watch this video with your senior […] → Continue Reading Three Proven Steps to Building Customer Loyalty

Want Great Leaders? Challenge them to do Great Things

In 2001, Blue Plate Catering launched a $10 million dollar project to build a high-profile Chicago restaurant. The project alone would double what the company was worth – if they could succeed. Without money in the bank or investors, it was a big risk. So why did CEO Jim Horan proceed? He moved forward in […] → Continue Reading Want Great Leaders? Challenge them to do Great Things

How to ‘Marry Up’: Hiring and Retaining Talent that’s Out of Your League (Part 1)

How to Buy Top Talent “Boy, he really married up.” It’s a refrain we’ve all heard, or uttered, sometimes in jest – as a jabbing compliment to a lucky young man – or sometimes in befuddlement –spoken in wonder at an unlikely partnership. In either case, the message is clear: you’re looking at someone who […] → Continue Reading How to ‘Marry Up’: Hiring and Retaining Talent that’s Out of Your League (Part 1)

Getting Clear about Culture: Four Lessons from Remarkable Companies

A few years ago, our Center conducted a small study to identify the values publicly held by companies on the Fortune 500 list. We found a wide range, and yet also a significant amount of overlap. Frequently cited values included: That’s a great list. It’s an inspiring list. It’s also a long list. It would […] → Continue Reading Getting Clear about Culture: Four Lessons from Remarkable Companies